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Douglas Airport in Charlotte, United States, Airport Code
Douglas Airport Charlotte Information
Charlotte Airport (CLT) in North Carolina provides over 530 daily flights to domestic and international destinations. CLT airport ranks as the 21st busiest airport in the USA for passenger traffic, serving more than 25 million passengers annually through eight international and nearly 50 domestic airlines.
Located seven miles (11 kilometers) west of Charlotte, near the border of North and South Carolina, Charlotte Douglas International Airport is a principal hub for the southeast region. The very spacious, state-of-the-art terminal building at CLT airport offers facilities such as gift and specialty shops, banks and ATM, first-aid facilities, welcome center, postal / shipping facilities and a chapel. The Charlotte Airport also offers conference facilities and an auditorium, which can accommodate up to 80 persons.
Short and long-term parking at CLT airport is served by free shuttles, with a new 3,000-space parking lot set for completion in 2005. Regular shuttle services to central Charlotte city, and its major hotels and business districts, are provided by Carolina Transportation Airport Express (CATS). Shuttles leave from the east end of the upper level of the Main Terminal. Other ground transportation options to and from Charlotte airport include shuttles, taxis, car rental, and hotel courtesy vehicles.
Charlotte World Airport Guide provides you with access to a complete selection of Charlotte airport hotels. Utilize the discounts offered directly from the hotel, with the assurance of secure booking. Extra services include airport car rental, airport car parking and flights to and from Charlotte airport.
Douglas Airport Charlotte Terminal Information
The terminal of the Charlotte Airport covers an area of nearly 1.5 million square feet and offers many facilities and services. These include a bank / ATM, a chapel, first-aid facilities, flight information services, and postal / shipping facilities. The terminal also offers gift shops, retail and specialty shops, and ticketing facilities.
The terminal of the Charlotte Airport also features several conference rooms that are available for public use. These rooms can accommodate up to eight persons. The Charlotte Airport also offers an auditorium with seating facilities for 80.
The Charlotte Airport also offers special facilities for travelers with physical disabilities. These include assistance carts, rest rooms, a paging system, service dogs, parking lots and decks, telephones, passenger loading lifts, and wheelchairs.
Major car rental companies serve the Charlotte Airport. These companies include Alamo, National, Avis, Budget, Dollar, Enterprise, Hertz, and Triangle. The car rental counters are located on the baggage level of the Charlotte Airport's passenger terminal. Other forms of ground transportation such as taxis and hotel shuttle services are also available at the Charlotte Airport. These services are located on the lower level of the terminal with the exception of the city bus service (CATS), which operates from the east end of the upper level of the main terminal.
Airlines operating from the terminal of the Charlotte Airport include Air Canada, American Airlines, American Eagle, American Connection, Continental Airlines, Continental Express, Delta Airlines, Delta Connection, Independence Air, Lufthansa, Northwest Airlines, Northwest Jetlink, United Airlines, United Express, US Airways, and US Airways Express.
The Charlotte Douglas International Airport offers the facility of Duty Free Shopping for travelers. The Duty Free Shop is conveniently located at Gate D4 of concourse D.
The Charlotte Douglas International Airport features a variety of shops offering many different products. Amongst these shops one would find popular stores such as Lids, Brookstone, Bernards, MindWorks, The Gathering, and Destination Charlotte.
Restaurants and Bars
Sbarro, California Pizza Kitchen, Great American Bagel, Budweiser Brewhouse, Nathan's, KFC Express, Stock Car Café, and Starbucks Coffee are amongst the wide selection of restaurants, cafes and bars featured at the Charlotte Douglas International Airport.
Telephones with dataport facility are available at the Quiet Zone of The Atrium. Signs denoting where to find the phones make it very convenient for travelers.
A U.S. Postal Service mailbox and stamp machine have been situated next to the restrooms and ATMs located at the beginning of concourse D. Drop boxes for the US Postal Service, Airborne Express, UPS, and Federal Express are also located along the curbside of the Charlotte Douglas International Airport.
Currency Exchange and ATMs
Foreign Exchange Desks
Foreign currency can be obtained at the First Citizen Bank ATM located on the concourse D / E connector.
Automatic Teller Machines (ATMs)
ATMs are located throughout the Charlotte Douglas International Airport. ATMs of First Citizens Bank and Wachovia are located near concourse A while both Bank of America and First Citizen Bank feature ATMs on the concourse D / E connector.
Extra Traveler Facilities
The Information Counter is located at the Ticketing Lobby of the Charlotte Douglas International Airport. Open daily from 7:00 am to 9:00 pm, the Information Counter provides general airport information and paging services. Call (704) 359-4013 to contact the Information Counter.
The Welcome Center located at the baggage claim of the airport also provides general airport information as well as tourism information about Charlotte and the Mid-Carolinas region. The Welcome Center is open daily from 7:30 am to 11:00 pm.
First aid services are located nearby to Security Checkpoint A located in the main terminal area.
For the convenience of travelers, elevator facilities are available at the airport.
All rest rooms at the Charlotte Douglas International Airport provide easy accessibility for travelers with disabilities.
All telephones at the terminal are wheelchair accessible. Most of these phones also provide volume control facilities.
All airlines at the Charlotte Douglas International Airport provide wheelchair facilities. Wheelchairs can be reserved by requesting the relative airline to do so.
Douglas Airport Charlotte Airline Information
A variety of international and domestic passenger airlines serve the Charlotte Airport at present:
Air Canada - +1 888 247 2262 American Airlines - +1 800 433 7300 American Eagle - +1 800 433 7300 American Connection - +1 800 433 7300 Continental Airlines, Continental Express - +1 800 525 0280 Delta Airlines, Delta Connection - +1 800 221 212 Independence Air - +1 800 359 3594 Lufthansa - +1 800 399 5838 Northwest Airlines, Northwest Jetlink - +1 800 225 2525 United Airlines, United Express - +1 800 241 6522 US Airways, US Airways Express - +1 800 428 4322
Douglas Airport Charlotte Car Rental
Major car rental companies operate from the Charlotte Airport. These car rental counters are located on the baggage level of the Charlotte Airport's passenger terminal. Passengers arriving at the Charlotte Airport are kindly requested to make their way to the respective counters upon disembarkation. The car rental companies at the airport include Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Triangle.
Douglas Airport Charlotte Car Parking
Airport Car Parking
The Charlotte Airport offers various parking options for its patrons. Complimentary shuttle services provide access to the terminal and are available at the shelters located adjacent to most of the parking lots.
The hourly parking lot is located adjacent to the passenger terminal of the Charlotte Airport. Two parking decks with facilities for the handicapped provide covered access to the terminal.
The daily parking lot is located to the left of the entrance road, as passengers approach the terminal of the Charlotte Airport. Designated entrances are indicated with overhead signs.
The remote parking lot of the Charlotte Airport is located to the right of the airport entrance road as travelers approach the terminal. Travelers are requested to remain in the right lane and bear right just as the overhead signs specify.
The Satellite I parking area of the Charlotte Airport is located on Little Rock Road, which is between Old Dowd Road and Wilkinson Boulevard. This parking lot can easily be accessed from Josh Birmingham Parkway by turning right on Old Dowd Road before entering the airport. Turn right at the intersection of Old Dowd Road and Little Rock Road and the parking area entrance will be on to your left.
The Satellite II parking area of the Charlotte Airport is located adjacent to the Satellite I parking area on the corner of Old Dowd Road and Little Rock Road. The Satellite II parking area is accessible from Josh Birmingham Parkway by turning right on Old Dowd Road before entering the airport. Turn right at the intersection of Old Dowd Road and Little Rock Road and the parking area entrance will be on to your right.
The overflow parking lot is located adjacent to Satellite lots I and II on the corner of Old Dowd Road and Little Rock Road. This parking lot can easily be accessed from Josh Birmingham Parkway by turning right on Old Dowd Road and then left at the stop sign before entering the Charlotte Airport.
Curbside Valet Parking
The curbside valet parking service is available at the end of the departures / ticketing level. Just provide the assistant with the relevant information, hand them your keys and walk right into the Charlotte Airport.
Several conveniently accessible parking spaces have been reserved for travelers with disabilities. Disabled travelers parking in hourly parking spaces for over 24 hours are charged the daily parking rate. Ramps to accommodate wheelchair access are available in both daily and hourly parking lots.
Douglas Airport Charlotte Ground Transportation
The Charlotte Airport is served by the city bus service (CATS), taxi services and hotel shuttle services. All ground transportation is located on the lower Baggage Claim level of the Charlotte Airport's terminal, with the exception of the city bus service.
Taxi services are available for those arriving at the Charlotte Airport. These taxis are available curbside on the Charlotte Airport's baggage claim level.
City Bus Service (CATS)
Managed by the Public Transit Department of the City of Charlotte, CATS provides public transportation services throughout Mecklenburg and surrounding counties. The buses can be boarded on the east end of the upper level of the main terminal.
Hotel Shuttle Services
Complimentary hotel shuttle services are provided from the Charlotte Airport to most hotels and motels in the area. The relevant hotel or motel can be contacted using any one of the four Traveler Information Centers located on the Charlotte Airport's baggage claim level.
Items lost in airplanes and gate areas are the responsibility of the relative airline. If an item has been left at one of the security checkpoints contact (704) 359-5195. For Items left in The Atrium please call the airport lost and found on (704) 359-4012. Please call (704) 359-4038 regarding any items lost in airport parking areas or parking shuttle buses.
Help for stranded travelers:
Information Counters located at the Ticketing Lobby of the airport offer assistance for travelers. General information regarding the airport and paging services are provided at the Information Counter.
Douglas Airport Charlotte Extra Facilities
Douglas Airport Charlotte Maps and Directions
Charlotte Douglas International Airport Map
Charlotte Area Map
Maps and Directions
From Downtown Charlotte
If you are traveling from downtown Charlotte to the Charlotte Airport, take Interstate 277 to Interstate 77 South. Then take exit 6B to Billy Graham Parkway and travel approximately five miles, exiting after the second traffic light at the airport exit.
From Interstate 77
If you are traveling from Interstate 77 to the Charlotte Airport, take exit 6B to Billy Graham Parkway and travel approximately five miles, exiting after the second traffic light at the airport exit.
From Interstate 85
If you are traveling from Interstate 85 to the Charlotte Airport, take exit 33 to Billy Graham Parkway and travel approximately one and a half miles, exiting on Josh Birmingham Parkway from near the sign that indicates the airport.
Longitude:80° 56' 0" W Latitude:35° 13' 0" N
ADDRESS Charlotte-Douglas International Airport
PO Box 19066
North Carolina 28219
Number of Terminals: 1
Telephone: 704 359 4000 or 704 359 4910
Fax: 704 359 4030
Time Zone: GMT - 5 (GMT - 4 from the first Sunday in April to the last Sunday in October)
Location: The airport is located 11km (7 miles) west of Charlotte
DRIVING DIRECTIONS From central Charlotte, take I-277 to I-77 south, then exit 6B to Billy Graham Parkway and follow signs for the airport. Alternatively, from I-85, take exit 33 to Billy Graham Parkway, and then turn onto Josh Birmingham Parkway, following signs for the airport.
CAR PARKING Hourly, daily and long-term parking is available in several car parks. There are also two satellite car parks and a remote overflow car park nearby. All car parks, except the hourly one, are served by complimentary shuttle services to the airport. A new parking deck with 3,000 spaces will be located in the current daily car park, next to the control tower; it is slated for opening in 2005. Valet parking is available.
CAR HIRE Companies include Alamo/National, Avis, Budget, Dollar, Enterprise, Hertz and Triangle, with desks on the baggage reclaim level in the passenger terminal.
PUBLIC TRANSPORT Road: Taxi: Taxis are readily available from outside the terminal on the baggage reclaim level and operate fixed-rate fares to various zones in the local area. Bus: The airport’s designated shuttle is Carolina Transportation (CATS) Airport Express, which serves the central city area, major hotels and the business districts, departing from the east end of the upper level of the Main Terminal. Most hotels also provide courtesy shuttles.
INFORMATION AND HELP DESKS A Welcome Center (tel: 704 359 4027) is located on the baggage level and provides airport and tourist information. There is also an information desk (tel: 704 359 4013) on the ticketing level. Travelers’ information desks are located at each baggage reclaim area.
AIRPORT FACILITIES Money and communications: There is a bank with bureau de change facilities and ATMs. Eating and drinking: The airport has plenty of restaurants, cafés and bars. Shopping: There is a wide variety of shops and a duty-free shop. Luggage: Trolleys are available for a small fee. Other facilities: These include a 24-hour interfaith chapel, first aid assistance and family toilets.
CONFERENCE AND BUSINESS FACILITIES The airport has various conference rooms, from small offices to an auditorium seating up to 80 delegates. Contact Host-Marriott Services (tel: 704 359 4483) for reservations.
DISABLED FACILITIES All toilets and telephones are wheelchair-accessible and there are TTY-text telephones located throughout the terminal (tel: 704 359 4837). Wheelchairs are available on request from airlines; passengers requiring special assistance should inform their airline prior to travel. Assistance carts for accessing areas of the terminal are available on request from Skycaps. Disabled car parking spaces with direct access to the terminal are provided in the hourly car park. The daily parking car park also has disabled parking spaces and is served by a wheelchair-accessible shuttle.
AIRPORT HOTELS Hotels close to the airport include the Comfort Inn Executive Park (tel: 704 525 2626), Country Inn & Suites (tel: 704 394 2000), Courtyard by Marriott (tel: 704 319 9900), Holiday Inn Airport Hotel (tel: 704 394 1401), Hilton Homewood Suites (tel: 704 357 0500), Howard Johnson Woodlawn (tel: 704 527 1620), Knight’s Inn Airport (tel: 704 394 4131), Ramada Limited (tel: 704 522 7110), Renaissance Charlotte Suites Hotel (tel: 704 357 1414), Sheraton Charlotte Airport Hotel (tel: 704 392 1200), Sleep Inn Charlotte Coliseum (tel: 704 525 5005), Springhill Suites by Marriott (tel: 704 405 6061), Summerfield Suites Hotel (tel: 704 525 2600), TownePlace Suites (tel: 704 227 2000), Victorian Villa (tel: 704 394 5545), Wingate Inn (tel: 704 523 3366) and Wyndham Garden Hotel (tel: 704 357 9100). Courtesy shuttles are available to most hotels in the area, and can be contacted through the travelers’ information desks.