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Dubai Airport in Dubai, United Arab Emirates, Airport Code
Dubai Airport Dubai Information
Dubai International Airport is the busiest airport in the Middle East and one of the fastest growing airports in the world. Attracting more than 12 million passengers in 2000 with the highest standard of service and customer care, it expects numbers to reach 14 million in 2001. The aim, through continuous growth, is 45 million passengers by 2030.
There are two terminals, both handling scheduled, charter and executive flights for around 80 airlines to over 100 destinations. Construction of a third terminal begins in 2003.
Dubai Airport Dubai Terminal Information
The main terminal for international flights is the Sheikh Rashid Terminal; Terminal 2 handles charter and executive flights. There are two information booths on the Departures level of the main concourse, one opposite the food court and one opposite Gate 19.
In the Departures hall there are 221 check-in desks. A special baggage reconciliation system tracks each piece of luggage and stores information about its location. Lockers for hand luggage are available near the Dubai Duty Free shopping area. Postal services, open 24 hours a day, are located near Gate 18.
A fully equipped medical centre is located on the ground level of the Concourse, next to Dubai Duty Free at the western end. Access from the Departures level is near Gate 13. A children's play area and mothers' lounge is between Gates 12 and 14. Dedicated desks for special needs passengers are located between rows A and B of the Departures hall and special lounges near Gates 9 and 22.
The business centre, near Gate 16, doubles as an internet café with six ISDN lines and secretarial services. Business facilities are also available in the Dubai International Hotel. The currency exchanges are located near Gates 8, 18 and 22 and are open 24 hours a day.
Dubai International Airport is non-smoking; however, smoking rooms fitted with special ventilating systems are provided. Prayer rooms are found within the concourse and in the Arrivals area.
First and Business Class Lounges Air France, British Airways, Emirates, Gulf Air, KLM and Star Alliance have their own dedicated lounges, situated between Gates 21 and 26. Other airline passengers may use Department of Civil Aviation lounges that offer rooms by the hour and shower facilities, plus desks with Internet connections. The First Class lounge is between Gates 9 and 11; Business Class lounge beside Gate 8.
These are in the centre of the concourse next to Gate 14.
Restaurants and Shops
There are 25 outlets within the concourse, offering anything from fast food to speciality cuisine - and even an Irish pub. The Food Court is located on the Departures level between Gates 13 and 15. Restaurants include KFC, McDonald's, Round Table Pizza, Le Matin Francais, Bistro (Lebanese), Jashan (Indian) and Tansu Kitchen (Chinese and Mongolian barbecue). The main restaurant serving international food is between Gates 17 and 19. The Irish Village is next to Gate 23.
Dubai Duty Free
A special feature of the International Airport, Dubai Duty-Free shopping offers a wide range of top quality merchandise at unrivalled prices. Choose from books, children's clothing and toys, cosmetics, designer wear, electronics, gifts, liquor, luxury items, perfumes and sports goods, all enticingly displayed in dedicated areas within the new concourse.
Dubai Airport Dubai Airline Information
Airlines operating at Dubai International Airport include the following.
Aeroflot - (971) 4 2222245
Air France - (971) 4 2245335
Air Gabon - (971) 4 2236281
Air Hong Kong - (971) 4 2822802
Air India - (971) 4 2245275
Air Malta - (971) 4 2062978
Air Seychelles - (971) 4 2951511
Air Ukraine - (971) 4 06 5722815
Alitalia - (971) 4 2066812
Armenian Airlines - (971) 4 2958051
Austrian Airlines - (971) 4 2270500
Bhoja Air - (971) 4 2061892
Biman Bangladesh Airlines - (971) 4 2066820
British Airways - (971) 4 2062818
Caspian Airlines - (971) 4 534444
Cathay Pacific - (971) 4 2066865
Cyprus Airways - (971) 4 2214455
Czech Airlines - (971) 4 2062868
Daallo Airlines - (971) 4 2733808
Egypt Air - (971) 4 2066830
Emirates Airlines - (971) 4 2062911
Ethiopian Airlines - (971) 4 2062833
Eva Air - (971) 4 2062367
Finnair - (971) 4 3976161
Gulf Air - (971) 4 2062834
Iran Asseman Airlines - (971) 4 6588891
Kenya Airlines - (971) 4 2245749
Kish Airlines - (971) 4 2240014
KLM - (971) 4 2245751
Korean Airlines - (971) 4 3377119
Kuwait Airways - (971) 4 2062847
Lufthansa German Airlines - (971) 4 2066855
Malaysia Airlines - (971) 4 2062845
Middle East Airlines - (971) 4 2066862
Nigeria Airlines - (971) 4 829880
Olympic Airways - (971) 4 2228689
Oman Air - (971) 4 2245639
Palestinian Airlines - (971) 4 2958000
Qatar Airways - (971) 4 2061868
Qeshm Air - (971) 4 2994242
Red Sea Airlines - (971) 4 2214455
Royal Air Maroc - (971) 4 2869499
Royal Brunei Airlines - (971) 4 2244808
Royal Jordanian - (971) 4 2066810
Samara Airlines - (971) 4 2213877
Saudi Arabian Airlines - (971) 4 2066824
Siberian Airlines - (971) 4 822199
Singapore Airlines - (971) 4 2062878
South African Airlines - (971) 4 3970766
Sudan Airways - (971) 4 5378124
Swissair - (971) 4 2066880
Syrian Arab Airlines - (971) 4 2698850
Thai Airlines - (971) 4 2245370
Trans Mediterranean - (971) 4 5581027
Turkish Airlines - (971) 4 2285827
Uganda Airlines - (971) 4 2238052
Ural Airlines - (971) 4 331277
Vietnam Airlines - (971) 4 2062379
Yemen Airways - (971) 4 2244309
Dubai Airport Dubai Car Rental
Some local and international car rental companies operating in Dubai include the following.
Car Rental Companies
Access Rent A Car - +971 4 295 6665
Al Bayader Rent A Car - +971 4 295 0707
Al Hashimi Rent A Car - +971 4 521 007
Al Salami Star Rent A Car - +971 4 650 333
Asia Rent A Car - +971 4 723 237
Avis Rent A Car - +971 4 282 121
Budget Rent A Car - +971 4 823 030
Classic Rent A Car - +971 4 650 222
East Coast Rent A Car - +971 4 377 666
Eurodollar Rent A Car - +971 4 662 233
Inter Emirates Rent A Car - +971 4 729 002
Dubai Airport Dubai Car Parking
Dubai airport is easily accessible, being approximately seven kilometres (five miles), or 15 minutes, from the centre of the city. Parking for cars is available.
Dubai Airport Dubai Ground Transportation
Dubai airport is easily accessible, being approximately seven kilometres (five miles), or 15 minutes, from the centre of the city. Taxis do not have meters and fares can be vary widely. Many hotels have their own shuttle bus or other ground transportation service to and from the airport. There is also a public bus service.
Dubai Airport Dubai Airport Security
Dubai Airport Dubai Extra Facilities
Dubai Airport Dubai Maps and Directions
Dubai International Airport is situated seven kilometres (five miles) from Dubai centre.
Longitude:55° 20' 0" E Latitude:25° 15' 0" N
ADDRESS Department of Civil Aviation,
Dubai International Airport,
PO Box 2525,
Number of Terminals: 2
Telephone: (0)4 216 2525 or 216 6333
Fax: (0)4 224 4067
E-mail: Via the airport's website
Time Zone: GMT + 4
Location: The airport is located 4km (2.5 miles) southeast of Dubai
Country code: 971
Expansion plans currently underway include the creation of a new terminal, Terminal 3, as well as two passenger concourses, as a dedicated facility for Emirates Airlines. The project will be completed by 2006.
TRANSFER BETWEEN TERMINALS Transfer between the terminals takes about ten minutes using the airport shuttle service. The Terminal 1 Departures concourse (Sheikh Rashid Terminal) is linked to Terminal 1 via a tunnel with travelators. Terminal 2 is used exclusively for business and charter flights.
DRIVING DIRECTIONS The Airport Road runs directly southeast from Dubai city centre on the east side of The Creek (Al-Khor). From locations south of Dubai, cross Al-Khor at Al-Garhoud Bridge and drive north, then turn right at the intersection with Airport Road. Terminal 2 is situated to the north of Terminal 1, accessed from Al Towar Road and Rashidiya.
CAR PARKING Both short-term (Car Park A) and long-term (Car Park B) parking facilities are available.
CAR HIRE There are several car hire companies available in the Terminal 1 Arrivals hall, including Avis, Budget, Hertz and Thrifty.
PUBLIC TRANSPORT Road: Taxi: Prepaid taxis to the city centre are available 24 hours a day in the Terminal 1 Arrivals hall. Limousine: Limousine hire can be arranged in the Arrivals hall (journey time to the city centre: 10 minutes). Bus: A bus service runs to the city centre. Bus stations are situated opposite both Terminal 1 and 2. Local buses nos.4, 11, 15, 33 and 44 connect with Terminal 1, while bus no.2 connects with Terminal 2. Dubai International Airport Buses provide air-conditioned transport into the city centre and over 80 hotels.
INFORMATION AND HELP DESKS The DTCM Tourist Kiosk (Department of Tourism and Commerce), in the Terminal 1 Arrivals hall, provides tourist information, maps and tours. The travel desk, situated next to the customs X-ray machines, can arrange hotel reservations.
AIRPORT FACILITIES Money and communications: The airport has banking services and ATMs in both terminals. There are 24-hour bureaux de change facilities near gates 8, 18 and 22 and a 24-hour post office near gate 18 on the Sheikh Rashid Departures concourse. Dubai Duty Free (website: www.dubaidutyfree.com) also offers foreign exchange, banking and Internet facilities. Eating and drinking: There are some 25 restaurants, cafés and bars in the Sheikh Rashid Departures concourse. The Food Court is located on the upper level, between gates 13 and 15, with outlets including fast food and international cuisine. An Irish Village is located near gate 23. There are also restaurants in Terminal 2. Shopping: There is comprehensive duty-free shopping at the airport. Dubai Duty Free has a massive array on offer at the Terminal 1 Sheikh Rashid Departures concourse and the ground level of the Departures hall, while Terminal 2 has a special bulk purchasing desk. Luggage: There is a baggage relocation system in place, which electronically tags each piece of luggage, in order to make retrieval of lost luggage faster and easier. Other facilities: There is a 24-hour fully-equipped medical centre, located on the ground level of the Terminal 1 Sheikh Rashid Departures concourse, near gate 13. There are also prayer rooms (for either men or women), a lounge for women, a children’s play area and the the G-Force Health Club (tel: (0)4 216 4257) with a swimming pool, gym and massage facilities.
CONFERENCE AND BUSINESS FACILITIES There are two business centres within the Terminal 1 Sheikh Rashid Departures concourse. The Connect Business Centre (tel: (0)4 216 4278), in the Dubai International Airport Hotel, has five meeting rooms, accommodating from six to 18 delegates, and a conference room for up to 60 delegates. There is also a first-rate communications system, eight workstations, and secretarial and office services facilities. Global Link, near gate 16, has six ISD booths, workstations with Internet and fax, and secretarial services around the clock. Touch-screen Internet kiosks, which take credit card payments, are located opposite the DCA First Class Lounge (gate 9) and the Irish Village (see above). There are several first- and business-class lounges, many with workstations and Internet access, in both Terminal 1 and 2. VVIP and VIP lounges, with private offices and showers, are available for passengers using the Am Majilis facility, which must be booked 24 hours in advance (via the airport’s website).
DISABLED FACILITIES There are desks dedicated to passengers with special needs between rows A and B in the Departures hall. Electric carts are available to transport passengers to/from the new Sheikh Rashid Departures concourse, where disabled passengers can access special lounges near gates 9 and 22; a dedicated lounge for disabled travellers is also available in the Arrivals hall. Assistance is available for those with special needs; passengers should request special assistance from their airline prior to travel. Rooms for disabled passengers are available in the Dubai International Airport Hotel (see below).
AIRPORT HOTELS The Dubai International Airport Hotel (tel: (0)4 216 4300 or 4289), a five-star facility, is located on level three of the Sheikh Rashid Departures concourse; rooms are available on a nightly and hourly base. There are many hotels situation in the vicinity, the closest being Holiday Inn Dubai, Golden Tulip Aeroplane, Rimal Rotana Suites, InterContinental Dubai, Le Meridien Hotel Dubai, Sheraton Diera Hotel, Taj Palace Dubai, Four Points Bur Dubai, Sheraton Dubai Hotel, Ramada Dubai and Marriott JW Dubai. Many hotels offer courtesy shuttle buses to/from the airport. Hotel reservations can be made in the Arrivals hall.
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