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International Airport in Jacksonville, United States, Airport Code
International Airport Jacksonville Information
Jacksonville Airport (JAX) handles nearly 400,000 passengers every month to major domestic and international destinations. Serving the Northeast Florida and Southeast Georgia region, JAX airport is located about 18 miles north of downtown Jacksonville, Florida, and one mile west of Interstate 95 (exit 363-B).
The terminal at the Jacksonville Airport offers many facilities including information desks, ATMs, restaurants, gift shops, a Business Center, and telecommunication facilities. Other facilities offered at the Jacksonville Airport include massage facilities, a florist, a chapel, and a video games arcade.
Major car rental companies such as ANC Car Rental, Avis, Budget, Dollar, Enterprise Leasing, Hertz, and Thrifty serve the Jacksonville Airport while taxis, Express, and hotel shuttle services also operate to and from the Jacksonville Airport. The Jacksonville Airport also offers a variety of parking options, including garage parking, surface daily parking, economy parking, valet parking and parking for travelers with disabilities.
Jacksonville World Airport Guide provides you with access to a complete selection of Jacksonville airport hotels. Utilize the discounts offered directly from the hotel, with the assurance of secure booking. Extra services include airport car rental, airport car parking and flights to and from Jacksonville airport.
International Airport Jacksonville Terminal Information
Many modern facilities are available at the Jacksonville Airport for the convenience of passengers. Artwork made by school children and local artists is displayed right throughout the Jacksonville Airport's terminal. For relaxation, the Jacksonville Airport offers the Haskell Art Gallery and a meditation room.
The main terminal gives onto three concourses, A, B and C. Concourse A serves Delta Air Lines, Executive Airlines and Northwest Airlines and it contains gates A1-A5. Concourse B serves Independence Air, Midway Airlines, United Express, USAirways and USAirways Express and it contains gates B1-B13. Concourse C serves Airtran Airlines, American Airlines, Comair, Continental Airlines, Continental Connection / Express and Southwest Airlines and it contains gates C1-C11.
Jacksonville Airport offers many gift shops such as Pejon, News and Gifts, Old Town Books and Wilson Leather.
Restaurants and Bars
Many restaurants are available at Jacksonville Airport and they are spread across the three concourses. Some of the restaurants featured at the airport are All American Bagel, Cinnabon, Starbucks Coffee, Swensen's and Miami Subs Grill.
The Business Center located in the upper level of the terminal features phone and modem hook-ups.
Mobile Phone Rental
Passengers can rent mobile phones from the Rent-a-Cellular company from the Business Center. Call +1 904 741 3858 for more information.
The Business Center located in the upper level of the terminal features a postage machine and a USPS mail box.
Currency Exchange and ATMs
Automatic Teller Machines (ATMs)
One ATM is located on the left of the entrance to the courtyard and another one on the lower level opposite the information desk.
Extra Traveler Facilities
The Delta Crown Room located at concourse A is perfect for the passengers to relax just before a flight with their favorite beverage or snack.
A visitor's information center is located near the Baggage Claim Area at the airport for passengers who want information on the city of Jacksonville. Call +1 904 741 3044 for more information. There are three other information centers available for the visitors:
Jacksonville and the Beaches Convention & Visitors Bureau - +1 800 733 2668 (US and Canada) and +1 904 798 9111. The Jacksonville Landing - +1 904 791 4305 Beaches Visitor Center - +1 904 242 0024
The lower level of the terminal at Jacksonville Airport offers two elevators. Another two elevators are available on either side of the entrance to the courtyard.
International Airport Jacksonville Airline Information
The Jacksonville Airport is served by the following airlines
Airtran Airlines +1 800 247 8726 American Airlines +1 800 433 7300 Comair +1 800 354 9822 Continental Airlines +1 800 523 FARE Continental Connection / Express +1 800 523 FARE Southwest Airlines +1 800 I FLY SWA
International Airport Jacksonville Car Rental
Many car rental agents operate from the Jacksonville Airport. The car rental area is located on the lower level of the terminal building adjacent to the baggage claim. Passengers are kindly requested to make their way to the relevant car rental counters upon disembarkation. The rental car return area is located on the ground floor of the parking garage, adjacent to the Jacksonville Airport's terminal building. Travelers arriving at the Jacksonville Airport also have the option of booking their car rentals in advance. Please contact your local travel agent or the car rental company directly.
Given below are the car rental companies that operate from the Jacksonville Airport:
The Jacksonville Airport offers a number of varied parking options for its patrons. All parking facilities accept cash, check, Visa, MasterCard and American Express. For more information on parking, call +1 904 741 2277.
The garage parking area of the Jacksonville Airport offers hourly and daily parking for its patrons. The hourly parking area is lighted and open 24 hours.
The daily parking lot is located behind the daily parking garage of the Jacksonville Airport. This parking lot is just a short walk away from Jacksonville Airport's main terminal building.
Economy lots 1, 2 and 3 at the Jacksonville Airport offer a cost-efficient parking option for travelers. A 24-hour shuttle service is available from the parking lot to the main terminal building every 10 minutes.
A 24-hour valet parking service is available at the Jacksonville Airport from AirValet. AirValet also offers short-term valet parking and their vehicle check-in booth is on the upper level.
International Airport Jacksonville Ground Transportation
Taxis, express, terminal shuttle and hotel shuttle services operate from the Jacksonville Airport.
Express Shuttle Service
The Express shuttle is a minibus service that operates from the Jacksonville Airport. This Express service transports passengers to areas in and around Florida. The Express shuttle booth is located in section 5 of the middle curb just outside the baggage reclaim area of the Jacksonville Airport. For more information, call +1 904 353 8880 or +1 800 394 0116.
Gator City Taxi is the official taxi company that serves the Jacksonville Airport. The taxis can be commandeered at the airport's entrance. For more information call +1 904 741 0008 or +1 904 355 8294.
Hotel Shuttle Services
Hotels located in the downtown Jacksonville area provide shuttle services to and from the Jacksonville Airport for that particular hotel's registered guests.
Free shuttles operate between all parking lots (with the exception of the parking garage) and the terminal 24 hours a day.
International Airport Jacksonville Airport Security
Lockers are available at the Business Center on the upper level of the terminal.
Lost & Found
Missing baggage: In the case of missing baggage contact your respective airline. Passengers can also inquire from the Jacksonville Airport on +1 904 741 2022 for missing items.
International Airport Jacksonville Extra Facilities
International Airport Jacksonville Maps and Directions
Jacksonville International Airport Map
Jacksonville Area Map
Maps and Directions
The Jacksonville Airport is located about 18 miles north of downtown Jacksonville, Florida, and one mile west of Interstate 95 (exit 363-B).
Take US 301 North until Interstate 10 East. Take Interstate 295 North to Interstate 95 North to exit 363-B. Now follow Airport Road to the Jacksonville Airport.
From St Augustine
Take Interstate 95 North to exit 363-B. Now follow Airport Road to the Jacksonville Airport.
Take Interstate 10 East to Interstate 295 North. Then take Interstate 95 North to exit 363-B. Now follow Airport Road to the Jacksonville Airport.
Take Interstate 95 South to exit 363. Now follow Airport Road to the Jacksonville Airport.
Longitude:81° 38' 0" W Latitude:30° 25' 0" N
ADDRESS Jacksonville Airport Authority
PO Box 18018
Number of Terminals: 1
Telephone: 904 741 2000
Fax: 904 741 2011
Time Zone: GMT - 5 (GMT - 4 from the first Sunday in April to the last Sunday in October)
Location: The airport is situated 24km (15 miles) north of Jacksonville
DRIVING DIRECTIONS The airport can be reached from the centre of Jacksonville by taking the I-95 to Airport Road (exit 363-B), and taking the westbound signposted route to the terminal. Road access from Georgia and St Augustine is also via the I-95.
CAR PARKING The airport has hourly and daily parking in the multi-storey garage and daily parking in a surface lot, located in front of the terminal; and three long-term economy parking areas. Visitors wishing to pick-up travellers can park in the courtesy waiting lot, near the administration building. The first half hour of parking in the hourly and daily parking garage is free of charge. Apart from the garage, which is located next to the terminal, all car parks are served by a free 24-hour shuttle bus to/from the terminal. Valet parking is available in front of the terminal building, 24 hours a day, from AirValet (tel: 904 741 1005); the vehicle check-in booth is located on the upper level of the terminal.
CAR HIRE Car hire companies ANC, Avis, Budget, Dollar, Enterprise, Hertz, Payless and Thrifty are represented at the airport. These are located on the lower level of the terminal building next to the baggage reclaim area.
PUBLIC TRANSPORT All services depart from the lower level of the terminal building next to the baggage reclaim area. Road: Taxi: Gator City Taxis (tel: 904 741 0008) is the official taxi company serving the airport. Express Shuttle (tel: 904 353 8880 or 800 394 0116 toll free USA and Canada only) is a minibus service, which will take passengers anywhere in Florida or Southeast Georgia. Passengers wishing to use this service should go to the Express Shuttle booth in section no.5 of the middle kerb outside the baggage reclaim area.
INFORMATION AND HELP DESKS The information centre and welcome desk (tel: 904 741 4902) is situated on the lower level of the terminal building.
AIRPORT FACILITIES Money and communications: ATMs are available on the lower level after baggage reclaim and on the upper level before the security checkpoint. There are also courtesy telephones. Telephones are available throughout the terminal; pre-paid phone cards are available on all concourses. Postal facilities, including a stamp machine, post box and FedEx drop box are situated in the Business Centre, on the upper level. Eating and drinking: There are numerous bars, coffee shops, restaurants and snack bars on the upper level courtyard and concourses. Shopping: There are newsagents and gift shops, luxury gifts, a bookshop, a convenience store, a leather shop, a sunglasses shop and a PGA golf shop; shops are located on both levels. Luggage: Damaged luggage, lost property and lost pets services are available. Trolleys are available for a small fee. Lockers are available in the Business Centre, on the upper level courtyard. Other facilities: There are massage and shoeshine facilities, a 24-hour florist, a 24-hour chapel, a meet-and-greet service and a video games arcade.
CONFERENCE AND BUSINESS FACILITIES There is a Business Centre at the airport, situated on the upper level courtyard, which offers postal services, telephone, data ports, a change machine and mobile phone hire. The Delta Crown Room executive lounge is located on concourse A. The Clarion Airport Hotel & Conference Center (tel: 904 741 1997) is located within the airport grounds and provides a customer service desk in the baggage reclaim area. The hotel offers a business centre, 14 meeting rooms, office workstations and videoconferencing.
DISABLED FACILITIES The airport is fully accessible with lifts connecting both levels and has facilities for disabled customers. Passengers with special needs should contact the airline they plan to fly with to arrange assistance. Wheelchairs are available and there are disabled toilets on all levels and concourses.
AIRPORT HOTELS Hotels listed here are all located within 3km (2 miles) of the airport. The Clarion Airport Hotel & Conference Center (tel: 904 741 1997) is located within the airport grounds and has a customer service desk in the baggage reclaim area; the Courtyard Marriott Hotel (tel: 904 741 1122) can be contacted from the courtesy telephone in the baggage reclaim area, as can the Holiday Inn-Airport (tel: 904 741 4404). The Fairfield Inn (tel: 904 741 3500) can arrange a courtesy shuttle bus and passengers needing this service should exit baggage reclaim and ask a porter. The Hilton Garden Inn (tel: 904 421 2700) is located 1.6km (1 mile) from the airport and 1.6km (1 mile) from I-95. A complimentary shuttle bus transports passengers to/from the airport and a business centre is available 24 hours a day.