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Raleigh/Durham Airport in Raleigh-Durham, United States, Airport Code
RDU
Raleigh/Durham Airport Raleigh-Durham Information
Introduction
Raleigh-Durham Airport (RDU) , located in the Research Triangle Region of North Carolina, ten miles southeast of Durham and ten miles northwest of Raleigh, is one of the fastest-growing airports in the US. Around 12 million passengers use Raleigh-Durham International Airport for national and international travel.
RDU's two terminals provide a selection of amenities and services, boosted by a recent major upgrade at Terminal A that now provides travelers with a choice of 35 retail shops, restaurants and pubs. RDU offers 6,000 parking spaces and a choice of ground transportation including taxis, shuttles and car hire.
Raleigh-Durham World Airport Guide provides you with access to a complete selection of Raleigh-Durham airport hotels. Utilize the discounts offered directly from the hotel, with the assurance of secure booking. Extra services include airport car rental, airport car parking and flights to and from Raleigh-Durham airport.
Raleigh/Durham Airport Raleigh-Durham Terminal Information
Terminals
Raleigh-Durham International Airport consists of two terminals (A and C) which are served by many major airlines.
The facilities on offer at the airport include gift shops, restaurants, Internet access, a US post box, ATMs, foreign exchange desks and information booths. Accessible restrooms, elevators and TDD public pay telephones are available throughout the terminals for the benefit of disabled passengers.
Many car rental companies, which include companies such as Avis, Alamo, Hertz, Dollar, National, Triangle, Budget, Thrifty and Enterprise, serve the Raleigh-Durham International Airport at present. Passengers are provided with ample parking spaces with over 28,000 parking spaces available in hourly, daily and Park & Ride lots at Raleigh-Durham International Airport. A shuttle service transport airport patrons to and from the parking lots to the terminals.
Terminal A
Terminal A is served by AirTran Airlines, America West, Continental / Continental Express, Delta / Delta Connection, Independece Air, Northwest, Southwest and US Airways / US Airways Express.
Terminal C
Terminal C is served by Air Canada, American / American Eagle and United Express.
Shopping
Gift Shops
Many gift shops such as ACC Shop, Brighton, Brooks Brothers, CNBC News, Taste! A Southern Season and Hudson Books & News are available at The Shops of RDU Landing at Raleigh-Durham International Airport terminals.
Restaurants and Bars
Many restaurants including A&W All American Food, AJ's Tavern, Popeye's, Rapidos, Seattle's Best Coffee & Vie de France, Maui Taco and Greenleaf's Grill are located at The Shops of RDU Landing at Raleigh-Durham International Airport.
Business Services
Internet Access
Triangle Cyber Café at RDU Landing at Raleigh-Durham International Airport offers Internet access. Dataports are available at the Ticketing level across from Delta Airlines, at Concourse next to ACC shops and at all Airline clubs.
Post
There is a US postal box outside of Terminal A on the curbside area.
Currency Exchange and ATMs
Foreign Exchange Desks
Currency exchange offices are located in the RDU Business Centers located in Terminal A on the ticketing level near the information desk and in Terminal C on the concourse level near gate C15.
Automatic Teller Machines (ATMs)
Two ATMs are located on the lower level of terminal A in the Baggage claim area and another two on the concourse level. Two ATMs are located in the concourse level of Terminal C and another one on the Baggage claim level.
Extra Traveler Facilities
Airline Lounges
A US Airways Club and a Delta Crown Room are located on the concourse level of terminal A.
Tourist Information
Tourism information can also be obtained at the information desks located in the main baggage claim areas in Terminals A and C. Visitor services employees and volunteers are available throughout the day to answer passenger and visitor questions and provide flight information and paging services.
Disabled Facilities
Disabled Parking
(See Raleigh-Durham International Airport Parking)
Elevators
All areas of the airport, including ticketing, baggage claim and security checkpoints, can be accessed by elevators.
Restrooms
All public restrooms are accessible.
Telephone Booths
TDD public pay telephones are conveniently located throughout the terminals and each unit is marked with the international symbol for TDD. TDD machines are available at the information desk in both terminals or seek assistance from Visitor Services staff to help you locate a TDD unit.
Shuttle Service
All shuttles serving the Park & Ride lots are lift-equipped.
Raleigh/Durham Airport Raleigh-Durham Airline Information
Airlines
Raleigh-Durham International Airport is at present, being served by 11 major airlines.
Air Canada 888-247-2262 American / American Eagle 800-433-7300 United Express 800-241-6522
Raleigh/Durham Airport Raleigh-Durham Car Rental
Car Rental
A number of prominent rental car agencies are located at RDU and a shuttle bus is provided from the terminals. Shuttles run approximately every 15 minutes and stop outside of each terminal near the baggage claim areas. The green bus shelters are marked 'Rental Car.' Thrifty Rental Car is located off airport premises and a shuttle service is offered for the customers.
Visitors to Raleigh-Durham International Airport are offered several parking options including hourly and daily garages and Park & Ride lots with shuttle bus service to the terminals. For recorded parking information regarding rates, lot locations and the RDU Parking Department, call +1 919 840 2140.
Hourly and Daily Parking
The hourly and daily parking garages are located between Terminals A and C. They are the airport's most convenient and most popular parking spaces. There are 11,170 parking spaces within walking distance of the terminals and the new garage has 6170 parking spaces. Both these lots are charged hourly and daily.
Park & Ride Lots
Raleigh-Durham International Airport's Park & Ride lots offer over 11,000 parking spaces. Shuttle buses transport passengers from the lots to the terminals every 15 minutes. Park & Ride 3 and Park & Ride 4 offer a total of 7000 spaces. Park & Ride 2 and Park & Ride 5 offering 2700 parking spaces are they not open all year around but used as overflow parking when other spaces are full.
Parking for the Physically Disabled
All the parking lots at Raleigh-Durham International Airport consist of special designated spaces for the physically disabled. There are 450 disabled parking spaces at the airport.
Taxis, buses and trains, shuttle services, TTA vans and many other shuttle and limousine companies operate from the Raleigh-Durham International Airport.
Taxi Service
Dulles Airport Taxi, Inc. operates the RDU Airport Taxi Service which provides service to and from Raleigh-Durham International Airport. To schedule taxi service, call +1 919 840 7277. A taxi dispatch booth is located near the Terminal A, extension entrance. The Terminal C dispatch booth is located on the terminal's lower level.
Shuttle Buses
Transportation between the airport parking lots and the terminals is provided by the shuttle buses. Shuttle buses run every 15 minutes and it is provided from 4:00 am until 1:00 am or till the last flight. Purple Bus-3 operates from Park & Ride 3 to terminals A and C. Orange Bus-4 operates from Park & Ride 4 to terminals A and C. Orange Bus-4 operates from terminal C to terminal A. Purple Bus-3 operates from terminal A to terminal C.
TTA Van Transportation
The Triangle Transit Authority (TTA) offers public van transportation between Raleigh, Durham, Chapel Hill, Cary and Research Triangle Park and RDU. Passengers can get to the local bus and train stations from this service.
Bus / Train Services
Amtrak train and Greyhound buses provide transport to the passengers.
Other Transportation Services
Large number of shuttle and limousine companies provides transportation for the airport passengers. These companies are not licensed by the RDU Airport Authority but are permitted to provide passenger service.
Increased security measures are in operation in US airports. Information on what passengers are permitted and forbidden to take aboard is available to download here from the Transportation Security Administration (English version pdf) - http://www.tsa.gov/public/display?theme=183&content=09000519800720a4.
Missing baggage: Items lost at Raleigh-Durham International Airport should be taken to and retrieved from the RDU Airport Authority Police Department. Offices are located near the information desk in Terminal A and in the baggage claim area in Terminal C. The offices are open 8:00 am to 5:00 pm daily, or call +1 919 840 2125 to schedule a time to retrieve your item.
Help for stranded travelers: Volunteer Ambassadors who provide assistance to passengers can be found at the information desks and throughout the terminals. Information desks are located in the main baggage claim areas in Terminals A and C.
Raleigh/Durham Airport Raleigh-Durham Extra Facilities
Raleigh/Durham Airport Raleigh-Durham Maps and Directions
Raleigh-Durham International Airport Map
Raleigh Area Map
Maps and Directions
Driving Directions
From Raleigh
Head out of Raleigh following signs to Interstate 40 north and the airport can then be reached from exit 284-B and 285. Raleigh airport is approximately 10 miles northwest of the city. The airport can by reached in approximately 25 minutes when travelling by car.
From Durham
Take US 70 and then Interstate 540 south to Interstate 40. The airport is then reached from exit 284-B and 285. Raleigh airport is approximately 10 miles southeast of the city. The airport can by reached in approximately 25 minutes when travelling by car.
Longitude:78° 38' 0" W Latitude:35° 46' 0" N
ADDRESS RDU Airport
PO Box 80001
RDU Airport
North Carolina 27623
USA
Number of Terminals: 2
Telephone: 919 840 2100 or 840 2123
Fax: 919 840 0175
E-mail: Via the airport's website
Website: www.rdu.com
Time Zone: GMT - 5 (GMT - 4 from the first Sunday in April to the last Sunday in October)
Location: The airport is located 16km (10 miles) south of Durham and 16km (10 miles) northwest of Raleigh
Country code:1
AIRPORT NEWS
Terminal C is currently undergoing expansion and renovation, which will double its size and increase the number of gates.
TRANSFER BETWEEN TERMINALS Free buses run between the two terminals and the Park & Ride car parks.
DRIVING DIRECTIONS The airport is located at the mid-point between Raleigh and Durham, off I-40 and US 70. From Raleigh, take I-40 west to exit 285 (Aviation Parkway). From Durham, take I-40 east to exit 284B.
CAR PARKING There are hourly and daily parking garages and two Park & Ride car parks (tel: 919 840 2140) with courtesy bus services to the terminals. A further two Park & Ride lots are used for overflow parking. Travellers are advised to follow the electronic signs informing drivers of the nearest available car park. The RDU Parking Department offers recorded information on parking (tel: 919 840 2140).
CAR HIRE Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, Thrifty and Triangle are all located at the airport; shuttles transport passengers from outside the Arrivals areas to the pick-up areas.
PUBLIC TRANSPORT Road: Taxi: Taxis are available on the lower level outside baggage reclaim from RDU Airport Taxi Service (tel: 919 840 7277). Limousine: A number of companies operate from the airport to Raleigh, Durham and other destinations. Bus: An airport shuttle leaves from the baggage reclaim areas and delivers passengers to businesses and universities in the area. Triangle Transit Authority (tel: 919 549 9999) offers transport to its Research Triangle Park bus depot, Cary, Chapel Hill, Durham and Raleigh.
INFORMATION AND HELP DESKS Information desks (tel: 919 840 2123) are located in the baggage reclaim area of both terminals. Visitor services representatives and volunteers are available throughout the day to answer passenger and visitor questions. Tourist information is also available at the information desks.
AIRPORT FACILITIES Money and communications: Bureaux de change and ATMs are available. Eating and drinking: There are numerous restaurants and cafés at the airport. Shopping: The airport has a variety of shops in both terminals. Luggage: A lost property service is available from the RDU Airport Authority Police Department Office (tel: 840 2125). Other facilities: These include a meditation area and family restrooms with infant changing facilities.
CONFERENCE AND BUSINESS FACILITIES Business services, including conference room hire, can be arranged through Travelex (tel: 919 840 0366). Fax, notary and photocopying services are available in the RDU Business Centres. Data ports are available in both terminals and in all airline club lounges.
DISABLED FACILITIES All toilets, car parks and shuttles are wheelchair-accessible, with spaces reserved in all car parks. The terminal is fully accessible, with lifts connecting all areas. TDD telephones are available throughout each terminal. Passengers requiring wheelchairs and special assistance should inform their airline prior to travel.
AIRPORT HOTELS There are no hotels at the airport. There are many in close proximity to the airport, though, including AmeriSuites (tel: 919 405 2400), Baymont Inn (tel: 919 481 3600), Comfort Suites RTP (tel: 919 314 1200), Courtyard by Marriott (tel: 919 467 9444), Embassy Suites (tel: 919 677 1840), Fairfield Inn (tel: 919 468 2660), Hampton Inn (tel: 919 462 1620), Hilton Garden (tel: 919 840 8088), Holiday Inn Express (tel: 919 653 2260), Marriott Raleigh Durham (tel: 919 941 6200), Oakwood Corporate Housing (tel: 919 460 4550), Staybridge Suites (tel: 919 468 0180) and the Sheraton Imperial (tel: 919 941 5050).
